01 Telecommunications Industry
Communicate with
your customers
In one of the most competitive industries in the world, the telecommunication industry is challenged each day to acquire and keep their existing customers and users happy. Emerico is at the forefront to enhance customer’s experience with our self service platforms. Allow your customers the flexibility to apply for mobile plans, speak to a customer service officer remotely and increase your customer base in rural areas.
02 Key Features
Benefits of our Smart Solutions
Reduce queue and wait time
Speed up queues for routine tasks, increase the approval processes for upgrades and allow your customers to quickly handle their the most complex tasks at their fingertips
Convenient self service
Allow customers to pay bills, upgrade their plans, manage their accounts and top-up all at their own convenience.
Save space and operational costs
With retail space cost increasing dramatically, deploy self-service kiosks to decrease footprint and increase efficiency.
02 Innovation
R35 Self-
Service Robot
Your smart and versatile companion. Greet your customers at the door for fast and easy customer service.
- Equipped with an internal GPS tracker, call it with a simple push of a button.
- Outfitted with a 360-degree sensor for precise maneuverability.
- Long battery life of 12 hours continual use. Auto charges when batteries are low.
03 Innovation
V5
Smart VTM
The next generation self service machine. The all-in-one smart solution that is suited to provide a customer oriented service branch.
- Fully customizable features and functions.
- Integrated with the latest in video technology to connect remotely and assist your customers.
- Open an account, top-up your mobile phone or manage your account status.
04 Innovation
S1 Smart Desktop
Collect cash, manage inventory, staff management, and business intelligence - all in one place.
- Easy payments via contact/contactless (NFC/Barcode).
- Integrated remote connection for dual control.
- Compatible with iOS, Android and Windows tablets.
