01 Case Study

customer experience


Emerico is the leading technology company that translates business needs into practical IT solutions. As a full-fledged service provider, we provide services from the initial concept definition to production and delivery. Using our proprietary software, Alexis together with our state-of-the-art hardware, our smart solutions are designed to maximize efficiency in order to increase competitive edge whilst being cost effective. We strive to provide efficient solutions for all key touch points to create the ultimate customer experience.

Our customers believed in us and take a look at what they have to say about their experiences.


02 Abu Dhabi Commercial Bank (ADCB)

Digital Transformation

ADCB (uBank) - Fujitsu has announced its implementation of smart banking kiosks at the newly opened digital banking centre in Abu Dhabi. Fujitsu partnered with International-based banking and retail technology specialist Emerico to deliver the virtual teller machines to bring convenience and flexibility to banking customers.The smart kiosks are part of the uBank experience launched by Abu Dhabi Commercial Bank (ADCB).

Read the full story here or watch the video

03 Maybank


Reach out and extend your network. Maybank goes beyond borders and connects with their customers no matter distance.

Watch the video here

04 Bank Rakyat

Mobile Agent Banking

By TEOH PEI YING KUALA PILAH: Bank Rakyat today officially launched its agent banking initiatives known as Rakyat Care to increase access to quality and efficient banking services to all segments of society, particularly in rural areas.

The ceremony was launched by Domestic Trade, Cooperatives and Consumerism Minister Datuk Seri Hasan Malek.

Hasan in his speech said Rakyat Care would provide residents of Kuala Pilah, especially the Bank Rakyat customers, with the facilities to conduct deposit, cash withdrawal, money transfer, payment of utility and payment of financing transactions.

“While to those who are not Bank Rakyat customers, they are still able to conduct deposit and payment of utility.

“With Rakyat Care, the particular cooperative will gain side income through an increase in their customers as well as gain commission as an agent bank.”

The various services provided are available every day from 8 am to 9.30pm, including Saturday and Sunday. – New Straits Times

Find out how the Mobile Agent Banking works


05 Our Patented Solutions

Emerico Smart Solutions

Our focus on continuous innovation and excellence has led us to be a world-class leader in providing quality products and smart solutions across various industries.

All our smart solutions are powered by our proprietary software Alexis Software.

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