01 Telecommunications Industry

Communicate with
your customers

In one of the most competitive industries in the world, the telecommunication industry is challenged each day to acquire and keep their existing customers and users happy. Emerico is at the forefront to enhance customer’s experience with our self service platforms. Allow your customers the flexibility to apply for mobile plans, speak to a customer service officer remotely and increase your customer base in rural areas.

02 Key Features

Benefits of our Smart Solutions


02 Innovation

R35 Self-
Service Robot


Your smart and versatile companion. Greet your customers at the door for fast and easy customer service.

  • Equipped with an internal GPS tracker, call it with a simple push of a button.
  • Outfitted with a 360-degree sensor for precise maneuverability.
  • Long battery life of 12 hours continual use. Auto charges when batteries are low.


03 Innovation

Smart VTM

The next generation self service machine. The all-in-one smart solution that is suited to provide a customer oriented service branch.

  • Fully customizable features and functions.
  • Integrated with the latest in video technology to connect remotely and assist your customers.
  • Open an account, top-up your mobile phone or manage your account status.

04 Innovation

S1 Smart Desktop

Collect cash, manage inventory, staff management, and business intelligence - all in one place.

  • Easy payments via contact/contactless (NFC/Barcode).
  • Integrated remote connection for dual control.
  • Compatible with iOS, Android and Windows tablets.